The Five Universal Truths of the Energy Consumer

What do utility customers care about most? Does it vary from one country or one continent to another?

These are among the most common questions we get from utilities around the world. And with good reason – as we evangelize the tenants of good customer service, utilities want to know if what we’ve done at 90 utilities in 6 countries will also work for their customers, in their country and in their language.

To answer these questions for utilities and to understand how to deliver a powerful solution to customers around the world, Opower sponsored a global research study to understand what’s on the mind of the utility customers, and assess how customer needs and wants vary from one region to the next.

To learn more, please visit fiveuniversaltruths.com

Views: 210

Comment

You need to be a member of Home Energy Pros to add comments!

Join Home Energy Pros

Forum Discussions

Origin of guarded blower door testing

Started by Kim Tanner in General Forum. Last reply by Eric Kjelshus on Thursday. 9 Replies

Electro Magnetic Fields (EMF)

Started by Barry L NewDelman in General Forum. Last reply by Daniel Cullen Aug 10. 5 Replies

When is it too windy to use blower door?

Started by Brandon Walton in General Forum. Last reply by Iain Walker Aug 10. 17 Replies

Latest Activity

Mark Bloomfield added a discussion to the group Job Board
Thumbnail

HVAC Designer with Manual J and D Experience

Job Description:Sustainably Built (SB) of Boulder, Colorado is dedicated to helping architects,…See More
17 hours ago
Mark Bloomfield joined Diane Chojnowski's group
Thumbnail

Job Board

This group is for posting jobs related to all aspects of the home performance industry including…See More
18 hours ago
Profile IconLouis M Fineberg, Stacey Watkins, Keith Rossignol and 6 more joined Home Energy Pros
19 hours ago
Home Energy Magazine's blog post was featured

If You Sell Electricity, You Should Be Worried

Any way you look at it, residential electricity use in America is falling. Recent data from the…See More
23 hours ago

Photos

Loading…
  • Add Photos
  • View All

© 2017   Created by Lawrence Berkeley National Laboratory.   Powered by

Badges  |  Report an Issue  |  Terms of Service