The Five Universal Truths of the Energy Consumer

What do utility customers care about most? Does it vary from one country or one continent to another?

These are among the most common questions we get from utilities around the world. And with good reason – as we evangelize the tenants of good customer service, utilities want to know if what we’ve done at 90 utilities in 6 countries will also work for their customers, in their country and in their language.

To answer these questions for utilities and to understand how to deliver a powerful solution to customers around the world, Opower sponsored a global research study to understand what’s on the mind of the utility customers, and assess how customer needs and wants vary from one region to the next.

To learn more, please visit

Views: 210


You need to be a member of Home Energy Pros to add comments!

Join Home Energy Pros

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy,) and brought to you in partnership with Home Energy magazine.  Home Energy Pros is sponsored by the Better Buildings Residential Network.

Latest Activity

Bud Poll replied to John Carton's discussion Smoke Puffer stick
"Hi John, I recently purchased some used equipment and they included their smoke-pen.  I had…"
21 hours ago
Ryan Puckett is now a member of Home Energy Pros
Mary Desilva posted a blog post

Why Do You Need Wet Basement Waterproofing Before It Is Too Late?

The thought of establishment repair is sufficient to make most property holders alarm, however how…See More
John Carton posted a discussion

Smoke Puffer stick

Does anyone have any suggestions for an easy to use and rugged smoke puffer stick?Prefer not to…See More
Profile IconJesse, Daniel and John Carton joined Home Energy Pros
John Kaye commented on Diane Chojnowski's group Home Energy Pros on Twitter
"Happy Halloween Home Energy Pros tweet me"
John Kaye joined Diane Chojnowski's group

Home Energy Pros on Twitter

We've created a twitter list of members of Home Energy Pros who tweet!See More
EnergyLogic Academy posted blog posts

© 2015   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service