"I agree with Chris' comment below. I call this incident "tuition in the school of life". Refund them a portion of their bill, and never ever verbally tell your customers anything that you would not put in writing on your…"
"Chad, I am training the QCI certification here in upstate NY and shortly in Vermont. I have a very good passing rate in both the online and field tests. My organization is an IREC accredited Weatherization Training Center in Syracuse. Our name is…"
"John, You're welcome to start a group on this topic. Sounds like a great idea! "
Matthew, I fear EFFECTIVE is something that may be overlooked as people suppose BEST PRACTICES are sufficient (necessary, yes . . . sufficient, no). will EFFECTIVE get lost in Best Practices, especially as regards doing effective air seal and insulation?
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