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About a year ago John Tooley introduced me to Training Within Industry (TWI) and lean. http://twi-institute.com/ We've been using TWI Job Instruction (JI) for training our home counselors and technicians and have adopted those methods for our homeowner education. Over 60% of our staff at CEE has gone thru JI training. Enterprise, Minnesota, our state Manufacturing Extension Partner (MEP), prov…
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