Share 'Figuring out how to go green without going crazy'
Utilities worry about a lot of things, such as keeping the lights on, earning a return for investors, and making regulators and customers happy with their service.
Now there is a new worry: How can they protect customers from what one utility refers to as “mental fatigue?”
In this particular case, the utility raises the issue as it prepares to invite homeowners and small businesses to select from…
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