I previously purchased a license for Wrightsoft. Now that they have gone to an annual support fee in 2011, they won't even give me a new license key when I reloaded the software on the same machine after a crash. I understand the need to charge for support services, but demanding a suport fee just to re-activate a key seems excessive.

 

Anyone have similar issues lately? I'm not sure that I'll renew their support just for the key activation. Other products are available and better for the non-hvac users like us.

 

 

Tags: WrightSoft, fees, license

Views: 182

Replies to This Discussion

Kyle,

Thanks for suggestions. I'll give them a try and let you know how it works out.

 

Bob

 

 

RSS

Discussion Forum

Can you trust your Load Calc Software?

Started by Christopher Morin. Last reply by Eric Kjelshus Feb 18, 2014. 1 Reply

Attic insulation vs. Insulated roof deck

Started by Robert DV. Last reply by Robert DV Jul 6, 2012. 3 Replies

Support licensing in 2011

Started by Robert Zockoff. Last reply by Robert Zockoff Jun 20, 2011. 2 Replies

Videos

  • Add Videos
  • View All

Latest Activity

Home Energy Magazine's blog post was featured
6 hours ago
Profile IconEfficiency First California and Kevin Daly joined Home Energy Pros
17 hours ago
Kevin Daly joined allen p tanner's group
Thumbnail

Energy Auditing Equipment for Sale, Trade or to Purchase

Discuss the pros and cons of the equipment you are interested in prior to purchase. Post equipment…See More
22 hours ago
Bryan Gabriel replied to Larry Nissman's discussion Strange IR Image
"Is this a close up or broad view?"
23 hours ago
Home Energy Magazine posted a blog post
yesterday
Ashique Ibrahim posted a status
"Hello everyone.Please suggest a software to carry out analysis of energy auditing."
yesterday
Ashique Ibrahim posted a status
"Hello guys. I am student im doing my project on emergy auditing and benchmarrking. Please suggest the best software to do the analysis."
yesterday
Adin Maynard replied to Adin Maynard's discussion 2x DG-700 manometers for sale in the group Energy Auditing Equipment for Sale, Trade or to Purchase
"Yes, one is still available ."
Monday

Home Energy Pros

Welcome to Home Energy Pros – the unique digital community by and for those who work in the home energy performance arena.

Home Energy Pros was founded by the developers of Home Energy Saver Pro (supported by the U.S. Department of Energy) and brought to you in partnership with Home Energy magazine.  Home Energy Pros is sponsored by the Better Buildings Residential Network. Please honor our Guidelines

© 2017   Created by Lawrence Berkeley National Laboratory.   Powered by

Badges  |  Report an Issue  |  Terms of Service