I previously purchased a license for Wrightsoft. Now that they have gone to an annual support fee in 2011, they won't even give me a new license key when I reloaded the software on the same machine after a crash. I understand the need to charge for support services, but demanding a suport fee just to re-activate a key seems excessive.

 

Anyone have similar issues lately? I'm not sure that I'll renew their support just for the key activation. Other products are available and better for the non-hvac users like us.

 

 

Tags: WrightSoft, fees, license

Views: 143

Replies to This Discussion

Kyle,

Thanks for suggestions. I'll give them a try and let you know how it works out.

 

Bob

 

 

RSS

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy,) and brought to you in partnership with Home Energy magazine.

Latest Activity

Jerry Lawrence posted events
11 hours ago
Morgan M Audetat replied to Bryan Pringle's discussion Dense packed cellulose in basement?
"Right you are. You have to ask: what will the cellulose contribute.  Here in Minneapolis we…"
12 hours ago
Morgan M Audetat replied to Tony Hicks's discussion Slab-on-grade Insulation
"All slabs float. We have been installing radiant floors on various slab constructions since the…"
13 hours ago
Tony Hicks replied to Tony Hicks's discussion Slab-on-grade Insulation
"2" XPS foam. I'd love an R-20. Having foam thick enough to get an R-20 would be…"
13 hours ago
Morgan M Audetat replied to Larry Schaffert's discussion How to correctly insulate exterior wall in a 1900 house?
"Sorry, I did missed the "siding nailed directly to the framing", my grandfather would…"
14 hours ago
Morgan M Audetat replied to Larry Schaffert's discussion How to correctly insulate exterior wall in a 1900 house?
"My own farm house is sided with 1/2" t&g pine boards and vinyl. We foamed then from the…"
14 hours ago
Tony Hicks replied to Tony Hicks's discussion Slab-on-grade Insulation
"Great thought! I think that would work. I'll have to put the cost together and see where I…"
14 hours ago
Danny Gough replied to Tony Hicks's discussion Slab-on-grade Insulation
"This is a tough detail because the foam on the edge of a slab doesn't provide sufficient…"
yesterday

© 2015   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service