I previously purchased a license for Wrightsoft. Now that they have gone to an annual support fee in 2011, they won't even give me a new license key when I reloaded the software on the same machine after a crash. I understand the need to charge for support services, but demanding a suport fee just to re-activate a key seems excessive.

 

Anyone have similar issues lately? I'm not sure that I'll renew their support just for the key activation. Other products are available and better for the non-hvac users like us.

 

 

Tags: WrightSoft, fees, license

Views: 165

Replies to This Discussion

Kyle,

Thanks for suggestions. I'll give them a try and let you know how it works out.

 

Bob

 

 

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