Hancock Energy Software is hiring another Technical Account Manager

Come join an expanding team that is saving home owners energy.  Hancock Software is an established provider of software solutions for energy efficiency programs and energy audit tools.  The software is widely used in 9 states and that number is growing, that is why we need your help.

We are looking for a  Technical Account Manager who has project management and energy  efficiency technical expertise.  If you or any other energy  professionals that you know are interested in this opportunity, please email your resume to careers@hancocksoftware.com

At Hancock, customer support is sales. Helping our customers is the best way to add value to our brand and you are our ambassador in this mission. This is an opportunity to join a fast growing startup where you will be able engage in an ongoing relationship with a small set of clients to provide them with proactive communication, collaboration, knowledge sharing, and timely resolutions of critical issues to ensure a better overall customer experience.

Responsibilities:
  • Act as a single Point-of-Contact to your assigned customers; this will normally include one or more states and all the independent agencies within the states providing weatherization services.
  • Identify opportunities for customer up-sell and customization.
  • Provide project management for customer on boarding, upgrades and migrations.
  • Coordinate the customer’s support and training.
  • Serve as a central point of contact to actively engage in the review, management and escalation of technical issues.
  • Manage the escalation of critical enhancement requests with Hancock development.


Please email your resume to careers@hancocksoftware.com
http://www.hancocksoftware.com/

Tags: account, efficiency, energy, hancock, jobs, management, managment, project, software, weatherization

Views: 47

Replies to This Discussion

I forgot to mention that Hancock Software provides a unique virtual office, so this job is not location-specific.

RSS

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy,) and brought to you in partnership with Home Energy magazine.

Latest Activity

Hal Skinner replied to Richard Beyer's discussion Spontaneous Combustion and Flash Fire regarding Spray Foam Insulation
"Richard, here is something else that might be pertinent. In my hundreds of conversations with our…"
4 hours ago
Trip posted a discussion

Starting a Home Weatherization Business. Considering it...

I am considering starting a home weatherization business. (I live in Southeast Alabama)  Currently…See More
5 hours ago
Jim Gunshinan commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"To all, one thing I don't lack is advice from the experts! Thanks for the input, challenges,…"
6 hours ago
tedkidd commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Jim, I'm glad you are open, that's great!  We all learn best when we are open! The…"
6 hours ago
David Eakin commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Jim, Well, as the editor of Home Energy you should already know that the order of remediation is…"
6 hours ago
Greg Labbe posted a blog post

Technical Tape Desecration

Lets face it – building science is pushing the performance of adhesive tapes to a new levels and…See More
8 hours ago
Stacy Hunt posted an event

High Performance Enclosure Strategies: Part II, New Construction at Online

August 13, 2014 from 1pm to 2:30pm
Please join the Building America Program for our free webinar: High Performance Enclosure…See More
10 hours ago
Richard Beyer replied to Howard Katzman's discussion UV lights on filters
"Howard, There are numerous manufacturer's who swear these systems work and then you have the…"
19 hours ago
Christopher Morin posted a blog post

How do You Test a TXV?

  Thermostatic Expansion Valves (TEV or TXV), one of the most popular metering devices for…See More
22 hours ago
Howard Katzman posted a discussion

UV lights on filters

I recently saw UV bulb installations in 2 HVAC systems in a home. Each system had the Lennox…See More
yesterday
Don Fitchett joined Michael Stuart's group
Thumbnail

INFRARED THERMOGRAPHY USERS

This group is dedicated to knowledge sharing and discussion of infrared thermography for building…See More
yesterday
Don Fitchett commented on Diane Chojnowski's group Pinterest
"While most of our (BIN95.com) energy post and boards are industrial related, there are crossovers…"
yesterday

© 2014   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service