Hancock Energy Software is hiring another Technical Account Manager

Come join an expanding team that is saving home owners energy.  Hancock Software is an established provider of software solutions for energy efficiency programs and energy audit tools.  The software is widely used in 9 states and that number is growing, that is why we need your help.

We are looking for a  Technical Account Manager who has project management and energy  efficiency technical expertise.  If you or any other energy  professionals that you know are interested in this opportunity, please email your resume to careers@hancocksoftware.com

At Hancock, customer support is sales. Helping our customers is the best way to add value to our brand and you are our ambassador in this mission. This is an opportunity to join a fast growing startup where you will be able engage in an ongoing relationship with a small set of clients to provide them with proactive communication, collaboration, knowledge sharing, and timely resolutions of critical issues to ensure a better overall customer experience.

Responsibilities:
  • Act as a single Point-of-Contact to your assigned customers; this will normally include one or more states and all the independent agencies within the states providing weatherization services.
  • Identify opportunities for customer up-sell and customization.
  • Provide project management for customer on boarding, upgrades and migrations.
  • Coordinate the customer’s support and training.
  • Serve as a central point of contact to actively engage in the review, management and escalation of technical issues.
  • Manage the escalation of critical enhancement requests with Hancock development.


Please email your resume to careers@hancocksoftware.com
http://www.hancocksoftware.com/

Tags: account, efficiency, energy, hancock, jobs, management, managment, project, software, weatherization

Views: 48

Replies to This Discussion

I forgot to mention that Hancock Software provides a unique virtual office, so this job is not location-specific.

RSS

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy,) and brought to you in partnership with Home Energy magazine.

Latest Activity

Kevin Jordan shared a profile on Facebook
20 minutes ago
Profile IconKimberly Loewen, Bob Whelan, Russ Pittis and 1 more joined Home Energy Pros
1 hour ago
Kari Sauder replied to James White's discussion What happened to Home Energy Pro's website?
"I stopped using Firefox -- too many glitches"
3 hours ago
Tom Mallard replied to Hal Skinner's discussion How our ceramic based RCC works in the group Radiant Control Coatings
"So it seems that what you're saying is for heat-transfer the stuff has little resistance or…"
12 hours ago
Mike Kandel posted a discussion

Earn BPI CEUs at 3rd Annual Building Performance Forum

If you're searching for BPI CEUs, you'll find plenty at the 3rd Annual Building Performance Forum…See More
18 hours ago
Mike Kandel added a discussion to the group Building Performance Institute (BPI)
Thumbnail

Earn BPI CEUs at 3rd Annual Building Performance Forum

If you're searching for BPI CEUs, you'll find plenty at the 3rd Annual Building Performance Forum…See More
18 hours ago
Sean Lintow Sr commented on Christopher Morin's blog post UPDATED: Big Changes for Duct Testing in MA
"4% TOTAL Ted - Leakage to outside was stripped from the codes & for good reason"
21 hours ago
tedkidd commented on Christopher Morin's blog post UPDATED: Big Changes for Duct Testing in MA
"Wait!  4% total leakage or 4% leakage to outdoors? "
22 hours ago

© 2014   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service