Information

Dear Occupant:

What conditions were present when a customer had an Aha moment?  What made the communication successful?  Please share your successes here so we can all learn.  'Cause we know that houses don't use energy.  People Do!

 

Members: 21
Latest Activity: Mar 26

Discussion Forum

This group does not have any discussions yet.

Comment Wall

Comment

You need to be a member of Dear Occupant: to add comments!

Comment by Andrew Aliferis on March 26, 2013 at 4:33am

I recently audited a townhouse for a young family. The father had his baby strapped to the front of his chest in a baby carrier. As we spoke he bounced gently up and down to comfort the baby who was trying to sleep. I was asking him about comfort issues in the house. He told me that the first floor was always cold in the winter and nonchalantly said that he uses a kerosene heater down there to heat it up. He noticed my concern and said quickly that he grew up with kerosene heaters and knew how to use them safely. I explained how easily a piece of rust or poor adjustment could cause the heater to start generating carbon monoxide and how even if him and his wife only experienced headaches, their baby could die. The aha moment came very quickly when he thought about losing his child.

Comment by A. Tamasin Sterner on November 1, 2011 at 3:04am
I've been using "family" lately.  It seems to resonate well.
Comment by Timothy DeLuca on October 31, 2011 at 9:34pm
I always use the term "home".
Comment by Timothy DeLuca on October 31, 2011 at 9:31pm

Most of the time it is when I uncover a health and safety issue regarding combustion appliances. This is a great opportunity to provide education. 

The blower door is a great time to give lessons about CO and exhaust systems if the home is tight.

I always love a homeowner that shows interest and follows me around.

Comment by John Nicholas on April 4, 2011 at 1:35pm

I use family, children, kids, wife, husband - or if I have learned them, the names.  This morning is was Annabelle, their 3 year old.  She helped by holding my extra flashlight. <GRIN>

 

I also start with house, but quickly move to home - especially with the ladies. In the basement or attic with the guys I revert to house.

 

BTW:  I use ladies and guys here generically.  I've had stay at home dads that are more interested in the hominess and the wife is more interested in the construction or technical aspects.  I also had a little wife, 5-0 80# that did all the remodel work.  She relegated her Policeman husband to doing the heavy lifting.  She did not left him, hammer or paint, glue or run power tools. 

Comment by A. Tamasin Sterner on April 4, 2011 at 1:05pm
While visiting with Carol Markell from Home Energy Magazine at ACI last week, she said she prefers "resident" to "occupant", but really likes "people".  What word or term do YOU use when you refer to the folks in the house/apartment that you are serving?
 

Members (21)

 
 
 

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy, under the American Recovery and Reinvestment Act) and brought to you in partnership with Home Energy magazine.

Latest Activity

Ania Divina, SEXY LEDS posted photos
2 hours ago
tedkidd replied to Jose Macho's discussion Why Are Energy-Saving Home Inprovements Down??
"Pat, I think you and I agree on a LOT of things.   One thing I don't want to see is more…"
10 hours ago
tedkidd commented on Tom Delconte's blog post Robert Shiller Says Retrofits Are Never Worth It!
"Bob B.   Buying a home is a good investment because it is forced savings more than a good…"
12 hours ago
Joe Huang posted a discussion

White Box Technologies launches Web-based weather data for building energy simulations

White Box Technologies is pleased to announce under agreement with ASHRAE the launch of WBT Weather…See More
12 hours ago
Tom Delconte commented on Tom Delconte's blog post Lykans $29, Vampires $0 !
"Bill: these are available for free at www.freeenergy.com . Just ask for Jen Guarater! I…"
13 hours ago
Joseph Lamy commented on Jim Gunshinan's blog post The Universe Is Made of Stories
"My life changed when I got 'ductalatored' - became familiar with proper sizing guides for…"
13 hours ago
J.C. Martel replied to J.C. Martel's discussion Disasters & sustainable energy
"Thanks Dennis."
14 hours ago
Judi Lyall joined allen p tanner's group
Thumbnail

Energy Auditing Equipment for Sale, Trade or to Purchase

Discuss the pros and cons of the equipment you are interested in prior to purchase. Post equipment…See More
yesterday
Judi Lyall replied to David Starrett's discussion I am looking for a good IR camera in the group Energy Auditing Equipment for Sale, Trade or to Purchase
"Hi there I am selling my equipment and have a great Fluke TIR for sale for 3600.00    If…"
yesterday
William H Nickerson commented on Tom Delconte's blog post Lykans $29, Vampires $0 !
"66 watts a/sec  -3960 w/min   237600 w/hr   5702400  w/day …"
yesterday
tedkidd commented on Jim Gunshinan's blog post The Universe Is Made of Stories
"I think Tom is busting your chops Jim.  The "drivel" part may not have been well…"
yesterday
Tom Maides commented on Jim Gunshinan's blog post The Universe Is Made of Stories
"Some of the best scientists of the previous 1000 years were also leaders in the Church.  Aside…"
yesterday

© 2013   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service