Does anyone else just see a lawsuit when they watch this video?
Where are you located?
I'm looking for someone in Reno/Tahoe area.
I contacted Costco and was referred to a Northern CA contractor called K-Designs.com. They called back and explained their products had guaranteed energy savings of 22% on exterior text-coat and attic E-Shield would lower my winter heating bill 25%. They also have windows, decking much more. When I sold lighting to Costco, they vetted, tested products very thoroughly, so I'm surprised they are approving this deceptive and false advertising.
Well, I think it's time we get the story straight from the horse's mouth. I just signed up for a free in-home consult and estimate. Of course, I have no intentions of divulging that I am a BPI Building Analyst - I want to get their whole pitch free of context. I will keep you posted on what I find out.
Now this should be interesting...hidden video camera please ;-)
Well, Marc H., the sales rep from K-Designers (the contractor who is working with Costco on this offer here in the San Francisco Bay area), just left from my free in-home estimate. Sorry - no hidden video camera (just seemed too much like a bad tv journalism move). Here's the breakdown:
Nice enough guy and not a pushy salesman but clearly had no idea what he was doing. To me, what he said was not nearly as frightening as what he never said:
Seriously, what is Costco doing with this company?
This is getting to be an epidemic. BJ's wholesale club is pushing this also. A few weeks ago I got a postcard offering a free dinner from a company from, I think, N Carolina.
The companies website referenced research by ORNL as part of their pitch. If I had been able to attend the dinner I was thinking about printing out the actual report, with the savings estimates highlighted, for the group to enjoy. Sadly I was out of town that day or I would have gone.
I'm thinking of trying to get a local TV station to do an "investigative" piece, but the way most news teams work they might discover that radiant foil is the best thing since sliced bread. Way better than that non-shiny insulation stuff.
Oh well, maybe...
What about reaching out to Efficiency First to approach BJ's, Costco, etc to speak with them about these type of offerings? In reality BJ, Costco etc may have no clue regarding how bad these services actually are. Taking the time to speak with them about home performance and the importance of adhering to industry best practices could have a positive impact and help them develop a more responsible energy efficiency offering.
How did Costco identify this service? Did they call it a walk through audit or anything along those lines?
Costco didn't identify it as anything. K-Designers (the contractor) was careful to say they are not employees of Costco - only subs. K-Designers referred to it as an "in home estimate."
I believe this is an epidemic. Every spring they come from Texas and give free dinners at the Old Mill Restaurant and make outrageous energy saving claims..............
While the representative for the company in the Costco program is most definitely inept at home energy analysis, is this something that is really surprising? Does the offering go beyond so many other "Trade" offerings whose energy saving claims are questionable at best? Does the representative have less knowledge then the majority of HVAC/Window/Radiant Barrier(when they only sell radiant barriers)/Attic Ventilation representatives? (I would put some checklist energy auditors in the same category). How many times have you walked into a house with a few inches of insulation and crappy, leaky duct system which just received a nice high efficiency heating or cooling unit?
Personally, the original video which shows radiant barrier installed on top of the attic floor insulation is the real tragedy - one which could harm the building and cause irreparable damage and lawsuits.
I think the market change we are seeking does not start with getting Costco to drop these offerings, it is to offer whole home energy analysis alongside whatever offerings they have. Let's face it, if a company can find a way to make a buck, they are going to make a buck. It's our job to make our offerings mainstream enough that people will know to get a qualified opinion rather than a one product sales hack.