As a contractor I have experienced a very unique situation where work performed in a home is inspected by a 3rd party inspector, but the contractor cannot be on the premises.  Besides Energy Upgrade California, has anyone experienced this inspection protocol by any state, municipal, or local juristictions that require inspections for work performed?

Views: 182

Reply to This

Replies to This Discussion

Usually the 3rd party guys want the contractor to be there along with relevant subs, to make fast corrections and facilitate communication, and make for less traffic to the home. 

 

It will only take about 6 months and multiple trips before the 3rd party realizes it is futile to do it otherwise. Just my 2 pence prediction.

Unfortunately, the multiple trips has been on the contractor's part since the 3rd party guys are the trusted source of reliable findings.  Corrections cannot be made until QAQC inspector files a 'Review Memo' 3 days after the field inspection!  
You are right that traffic is increased at the home that discourages homeowners from participating in the program.  You are also right that just over 6 months of participation and multiple trips by my company we realize it is futile to not be present for 3rd party inspections.  Anyone else having similar issues with Energy Upgrade California QAQC processes? 

"Inadvertently making quality unsustainable." Like contractors need to be given the run around, to then offer rebates to consumers, all the while the contractor foots the bill. That model will fail. I have seen it fail in the recent past.

 

I think the premise is that they are doing a good thing, but all that results is a dissatisfied contractor, and the homeowner scratches their head about the experience.

 

I think and believe implicitly that quality needs to be headed off with better "installer" training and assistance. Also, allowing them time to do quality, as in double the hours allowed, and then bring the speed up after they do it the right way. Get the QA guys paid to do a lot of that that type of mentoring, and a little of the after done, in home inspection.

 

Otherwise its like saying "the way to make a nice car, is by sending it back to the dealer to get it fixed on a recall."

My concern is the triple win being developed by the Trainer, QA guys, and Utilities at the expense of the home performance contractor.  

1) If a QAQC comes back with discrepancies then they have to inspect more contractors' work than the contracted 20%.  Win for the QA guys!

2) If a QAQC comes back with discrepancies then the trainer has to do some retraining of contractors which means they will need increased funding to support this additional training.  Win for the Trainer!

3) If a QAQC comes back with discrepancies then the homeowner has to dedicate additional time to the program and loses confidence in the contractors' work ultimately leading to not moving forward or narrowing the scope of work.  Win for the utilities because they pay less rebates!

I wonder if EUC has figures on how much money is spent on administration, i.e. contracting trainers and QC guys and on awarded rebates to homeowners.  It would be really cool to see which regions/utilities are having the most success, i.e. administration to reward ratios.

Every time a QAQC finds something wrong it self validates the QAQC job. Been there and done that.

 

You need to fervently lobby, that if the program does not work for the contractors, then the best ranks will abandon ship.

 

The contractors are the valuable partners, and are the most important part of any program.

 

Good luck.

RSS

Home Energy Pros

Home Energy Pros was founded by the developers of Home Energy Saver Pro (sponsored by the U.S. Department of Energy,) and brought to you in partnership with Home Energy magazine.

Latest Activity

Jim Gunshinan commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Thanks Nate for more good stuff to chew on—and nutritional! We may be running out to Home…"
3 hours ago
Tom Conlon commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Jim,I just got around to re-reading your four-part series and I think this is a really interesting…"
3 hours ago
Nate Adams commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"$50 in health ain't much... not with my crappy high deductible plan. It buys half of a cold…"
3 hours ago
tedkidd commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Yep, this thread has some good discussion. Back to dehumidification.  This may be…"
7 hours ago
Jim Gunshinan commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Thanks for the clarification Nate. If I had the ability to precisely measure what $50 of health…"
9 hours ago
Nate Adams commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Jim, Just a clarification, it's not DEhumidification I'm worried about in your climate,…"
9 hours ago
Chris McTaggart posted events
9 hours ago
Jim Gunshinan commented on Jim Gunshinan's blog post My Energy Upgrade California—The Numbers Are In
"Hi Nate, I'm glad this post has generated so much good discussion, since that is its main…"
9 hours ago
Diane Chojnowski's group was featured
Thumbnail

Facebook Pages

Does your company or organization have a Facebook Page?This group is for pros who have facebook…See More
9 hours ago
Tom White joined Diane Chojnowski's group
Thumbnail

Facebook Pages

Does your company or organization have a Facebook Page?This group is for pros who have facebook…See More
9 hours ago
David Valley's photo was featured

ceiling_infrared

Cold air infiltrating the lower right portion of this wall and ceiling.
9 hours ago
Christopher Morin's 2 blog posts were featured
9 hours ago

© 2014   Created by Lawrence Berkeley National Laboratory.

Badges  |  Report an Issue  |  Terms of Service